Abbey Road Orchestra: 1st Violins — Pre-order now!

Junior Web Analyst

Salary: £36,000
Job Type: Permanent, Hybrid - 3 days in London office, 2 days WFH

About Spitfire Audio

At Spitfire Audio, we make sample libraries that are used by creators all around the world. Our mission is clear - to make noise and inspire a new generation of music makers.

Our range of over 200 accessible software instruments let music-makers create, with the highest quality instruments, from full symphonic cinematic orchestra to drums, synths, choirs and more, all playable using a regular musical keyboard. Since 2007, we have recorded and released products with the likes of Hans Zimmer, Abbey Road Studios, the BBC Symphony Orchestra and a host of up-and-coming artists.

Role summary

You will take ownership of sales, website and customer data, empowering data driven decisions across the business. Reporting into the Senior Ecommerce & Trading Manager, you are an integral part of a team responsible for conversion rate optimisation and a seamless user journey.

Primary tasks and objectives

  • Support Senior Ecom & Trading Manager with the preparation of trade reports
  • Integrating different databases to enable the business to see a full picture of the customer journey
  • Combining data sources from various tools to provide richer, actionable insights and inform trading decisions
  • Identifying content and functionality requirements for the online shop using a commercial lens, and collaborating with Marketing, Web Engineering, Design teams when developing customer journeys
  • Use analytics tools, such as ContentSquare and GA4, to understand and optimise user behaviour and journey
  • Working with the Senior Ecommerce & Trading Manager to develop CRO strategies and communicating results with wider business.
  • Collaborate cross-functionally with relevant departments & stakeholders
  • Regular site walks and keeping up to date on competitor activity

What we’re looking for

  • Previous experience in Ecommerce is a must
  • Commercially astute and analytical, with a strong understanding of GA4 and Content Square
  • Able to self-serve data and insight via a variety of tools and systems (BigQuery, Y42, Looker Studio), creating and maintaining dashboards and communicating insights to both technical and non-technical stakeholders
  • Proficient in SQL
  • Adaptable in an environment with shifting demands and changing priorities

How to apply

To apply, email with “Junior Web Analyst” in the subject line.

Applications close 20th August 2023.

Spitfire Audio is an equal opportunity employer and values the differences that a diverse workforce brings. We are committed to ensuring that the terms and conditions of employment of employees and potential employees are equitable and non-discriminatory. This means that job applicants and employees will be treated fairly regardless of their sex, marital status, sexual orientation, gender reassignment, race, ethnic origin, disability, age, religion or religious beliefs.